At KnottyVibe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.knottyvibe.com] and make purchases from us.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when you place an order, create an account, or contact us. This may include:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely through third-party payment processors)
1.2 Non-Personal Information
We automatically collect certain information about your device and browsing activity, such as:
- IP address
- Browser type
- Operating system
- Referring URLs
- Pages viewed and time spent on the site
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for purposes including:
- Processing and fulfilling your orders
- Communicating with you about your orders and inquiries
- Sending you promotional emails if you opt in
- Improving our website and customer experience
- Preventing fraud and ensuring site security
- Complying with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with trusted third parties, including:
- Service providers (e.g., payment processors, shipping carriers, marketing partners) to fulfill orders and provide services
- Legal authorities if required by law or to protect our rights
- In connection with a merger, sale, or acquisition of all or part of our business
4. Data Security
We implement reasonable technical and organizational measures to protect your information. However, no online transmission or storage system is 100% secure. You share your information at your own risk.
5. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing or updating your information
- Requesting deletion of your information
- Opting out of marketing communications
- Withdrawing consent (where applicable)
To exercise your rights, please contact us at info@knottyvibe.com.
6. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any information.
7. Children’s Privacy
Our site is not intended for children under 18. We do not knowingly collect information from minors. If we learn that we have collected information from a child under 18, we will delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: Contact Us